MindLab is a cross-ministerial innovation unit which involves citizens and businesses in creating new solutions for society. We are also a physical space – a neutral zone for inspiring creativity, innovation and collaboration. Read further and download leaflet.
Against the backdrop of economic crisis and massive demographic change, governments across the globe must re-think public services at less cost. In the political context of public organisations, how does design offer a way forward? Read further and download leaflet here.
The Danish government’s “Away with the Red Tape” plan has put the citizen and deregulation at the top of the agenda. Three studies of young citizens present solutions that improve citizens’ overall experience of the public sector. Read further and download leaflet.
Four of the current and former MindLab employees are conducting or have completed BusinessPhD research on user-centred innovation in the public sector. Read further and download leaflet.
The article investigates an instance of responsive regulation as a team of inspectors conducts an unannounced raid. The raid takes place in Denmark and its aim is to judge and regulate tax compliance in a number of small businesses. The article argues that different logics of generalization is at play as inspectors as well as business owners value the state of affairs in the businesses. Download the paper.

In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society’s problems? “Leading public sector innovation” shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business… Read more