UNDP: Innovation Conversation

UNDP’s Knowledge, Innovation and Capacity Group held an innovation conversation with MindLab’s Christian Bason to ask the important question: are we still promoting the most up-to-date and relevant practice of governmence and public service delivery? Read more and watch the interview.

MindLab supports new lab

MindLab designed and conducted a two-day workshop for the UK Cabinet Office to support their work on starting a new Open Policy Lab. The scope was to work on the organizational design and to kick off the pilot project on online police reporting.
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Video: Find the problem before you solve it

Watch MindLabs Marie Herborg Kroghs presention on how to involve citizens in development of the public sector. The presentation was held in Paris at the 13th edition of the International Public Management Symposium (RIGP) focusing on alternatives to new public management. Watch the presentation.

Powering European Public Sector Innovation

An expert group set up by the European Commission and chaired by MindLab’s Christian Bason has analyzed the barriers that hamper the EU and the Member State’s work in public innovation and on that basis submitted proposals on how to strengthen innovative thinking in the EU as well as in the Member States. Read more

Deltagerne er det nye orange

Du er ikke på festival. Du er festivalen i fremtiden. Publikum skal og vil ikke længere blot være passive tilskuere. De vil være den orange følelse og de vil føle, at de gør en forskel. Aktiv deltagelse bliver et krav for fremtidens festivaldeltager. Roskilde Festivalen prøver derfor at eksperimentere med nye metoder til brugerinddragelse. Missionen er at finde formlen på fremtidens festival og oplevelse. Læs Artiklen

PhD: The Irrealities of Public Innovation

MindLab’s Jesper Christiansen’s PhD thesis is exploring public innovation as a way of coping with current societal issues, and with the potential of increasing the effectiveness and legitimacy of state interventions.
Read summary or thesis

David Halpern about nudging

Can citizens be supported and motivated in making smarter decisions? Director of Behavioral Insights Team Mr. David Halpern uses psychology and behavioral economics to come up with nudges. He visited January 23rd MindLab and inspired a group of senior officials from the Danish administration.

Redesigning Commerce

MindLab’s Christian Bason is a speaker at AIGA’s GAIN Conference in New York in October. The key topics are design thinking, innovation and problem-solving as ways of empowering businesses for a future of globalization, changing technologies and increasing public expectations. Read more

How to open the public sector?

MindLab is part of the ambitious new research network Opening governance led by New York University’s GovLab. The network will explore digitally-enabled approaches to solving public problems. Among the participants is inventor of the world wide web, MIT’s Sir Tim Berners-Lee.

Exploring Meaningful Public Futures

MindLab’s Christian Bason is part of an initiative by AIGA og Adobe that seeks the insights of visionary design thought leaders. The leaders share their predictions and aspirations for the future of innovation and design within businesses and the public sector. Read Christian Bason’s article

Redesigning Governance

MindLabs Christian Bason visited GovLab in New York and shared his experiences from his research and work with new design methods in governance and public innovation. In order to truly enable the public sector to change it is necessary to reimagine the goals and character of overarching governance models. Read more.

Apply human-centered design to public problems

How can the public sector use human-centered design? And what does the citizen obtain? Humed-centered design is all about listening to the needs of individuals, and then create new initiatives in the public sector.

Examination of Innovation Lab

The U.S. Government Accountability Office (GAO) has finished a report on OPM’s Innovation Lab. GAO has gathered information from all over the world in an effort to compare and systematically measure the lab’s progress toward meeting its overarching goals. Read more

From MindBlog

Find the problem before you solve it

You need to know what problem you seek to solve before you design your solution.The first step is to understand what is going on out there. We have to listen and explore the citizens’ stories and let them tell us about their frustrations. We need to put ourselves in their place.

(Marie Herborg Krogh 01.07.2014)

Inspiration for service design

Service design puts the user of a service at the center. If you look at the process from supplier to end user as a service journey, you get an accurate picture of what your service design should look like. Read about the most important advice and inspiring case studies.

(Runa Sabroe & Stine Schulze 06.06.2014)

Spread and Scale: What and How?

There is a lot of talk about spread and scale in social innovation. But what does it mean? And what works? Is it about spreading processes, or scaling products? Three social scientists challenge their field of work.

(Jesper Christiansen 25.04.2014)


There is increasing talk of replacing the classic ”hard” reform tools such as regulation and inspections with “soft” tools such as involvement, support and facilitation. But this is not an either-or situation: the challenge lies in finding the right balance of reforms between top-down and bottom-up.

(Christian Bason, 10.04.2014)


What is the actual role of everyday people in our work with user-centered design and citizen-centered policymaking? Three social scientists try to answer important quetions from their day-to-day work.

(Jesper Christiansen 18.03.2014)


How do we gather insight to what the users really need? By using prototypes, we can investigate the idea’s impact on affected parties at an early stage and implement any adjustments ahead of the final implementation.

(Laura Winge 14.03.2014)

Social sciences in action

How do we put social sciences into action? And not just design thinking? As social scientists we will challenge and advance our collective thinking, and try to answer questions with a new approach.

(Jesper Christiansen, 11.03.2014)

How to gauge the effect of development work?

What difference do we make for the businesses and citizens who ultimately pay our salaries? And how do we gauge the difference that we make? For the last seven years, MindLab has been very keen to gauge the effect of the work that we do.

(Niels Hansen, 19.02.2014)

2014 will be the year of experimentation

Public sector leaders around the world are trying to make experimentation into a more systematic, integrated part of their organisation. There are indications that 2014 will be the year in which the innovation laboratory becomes more mainstream. But the strategy is not without its pitfalls.

(Christian Bason, 16.01.2014)